Custom Service Solutions

Premium Professional Support

Extend your support & maintenance contract with on-demand creative & production services.

Our premium professional support services are for activities that fall outside of our support contracts.

They can include:

  • Graphic design
  • Web development
  • Copywriting
  • Consulting
  • Liaison with other suppliers

Professional support can be purchased in any of three ways:

  1. Ad-hoc hourly
    Minimum 1 hour charge for small, infrequent tasks
    Pay online
  2. Ad-hoc pre-pay 
    1 day's worth of services purchased in advance, usable in blocks of 30 minutes or more
    Pay online
  3. Retainer
    Minimum of 2 days/ month on a 6 month rolling contract – in place for clients who have consistent ongoing marketing activity
    Custom pricing depending on requirements

“Rush” jobs requiring response in less than 24 hours are charged at 1.5 x the standard ratecard

“Out-Of-Hours Rush” jobs requiring action out of normal office hours, weekends or bank holidays are charged at 3x  the usual rate-card